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Communication Officer (m/f)

Oglas je istekao
Poslodavac:
Kategorija:
Mjesto rada:
Sarajevo
Rok prijave:
04.12.2019.

O poslu

Opis radnog mjesta:
BACKGROUND
The Employment and Social Affairs Platform 2 (ESAP 2) is a regional project financed by the
European Commission and jointly implemented by the Regional Cooperation Council (RCC) and
the International Labour Organisation (ILO) in the 6 Western Balkan economies: Albania,
Bosnia and Herzegovina, Kosovo*
1
, Montenegro, Republic of North Macedonia and Serbia. The
project, which begins its implementation in 2019 and lasts for 3 years, aims to strengthen
regional cooperation and institutional capacities of national administrations, enabling them to
develop and effectively implement labour market and social policy reforms in their EU
enlargement process.
The RCC will implement three thematic components of ESAP 2:
 Informal Employment and Undeclared Work - together with ILO
 Employment Policies and Measures
 Western Balkans Engagement in EU Employment and Social Policies
MAIN RESPONSIBILITIES
Develop and implement the communication strategy and action plan for ESAP 2
 Based on the RCC and ESAP communication objectives, and in line with the RCC
Communication Strategy, develops and conducts the successful implementation of ESAP’s
communication strategy and action plan, including both internal and external
communication.
Provide communication advice and support to the ESAP project team
 Ensures the preparation and production of quality communication products in English
including:
- Drafts and edits communication items, including newsletters, briefing notes,
brochures, factsheets, success stories, media releases, articles, interviews, talking
points and other product and resource materials, including their distribution;
- Produces communication related content for the ESAP and RCC websites and
social media (Instagram, Facebook, Twitter, Youtube, blogs);
- Coordinates the production of audio/video communication materials and other
multi-media and communication products;
- Maintains internal communications and coordinates with RCC communications
staff, making sure ESAP communication activities are in line with overall RCC
PR activities and approved by the RCC communications staff;
 Supports ESAP team in identifying and developing effective messages and means for
delivering them to reach communication objectives;
 Ensures that communications activities promote an accurate image of the organisation
and the project amongst targeted audiences.
Oversee the publishing process of ESAP 2 reports and documents, ensuring the highest standard
of quality and accuracy
 Oversees the editing, proofreading, layout and design of ESAP publications and reports,
ensuring the preparation of clear messages for the project target groups and the wider
public;
 Oversees the branding, design principles and guidelines for all ESAP materials and
products, ensuring their consistent application;
 Develops communication content around the publications (infographics, summaries,
leaflets).
Develop and manage contents for the ESAP online platform
 Supports the Employment and Social Affairs online platform by providing continuous
content and technical facilitation and management of the platform;
 Gathers, writes, edits and prepares content for the platform, with possible contributions
also for the RCC website, closely liaising with the ESAP project staff as well as other
participants from the Western Balkans region in the process;
 Develops, facilitates and monitors activities of communities of practice under the ESAP
platform;
 Engages with stakeholders and moderates discussions in online communities and social
media platforms;
 Promotes the platform among key national, regional and international stakeholders;
 Analyses key metrics of activity in the platform and prepares regular reports.
Monitor external communication activities, including analysis and regular reporting on outcomes
 Performs liaison work with external stakeholders, including media representatives,
relevant international organisations, donors, social partners and civil society;
 Maintains and updates the existing mail and email lists of target audiences, and regularly
provides information through those channels.
Vrsta posla:
rad na određeno vrijeme

O zaposleniku

Znanja i kvalifikacije:
COMPETENCES
Professionalism: Is familiar with economic and social conditions, challenges and priorities in
the Western Balkans; knows processes and procedures related to programme/project
administration, implementation and evaluation, technical cooperation, programming and
budgeting; demonstrates professional competence and mastery of subject matter; is conscientious
and efficient in meeting commitments, observing deadlines and achieving results.
Communication: Speaks and writes clearly and effectively; tailors language, tone, style and
format to match audience; demonstrates openness in sharing information and keeping people
informed.
Team work: Works collaboratively with colleagues to achieve organisational goals; solicits
input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places
team agenda before personal agenda; shares credit for team accomplishments and accepts joint
responsibility for team shortcomings.
Planning and organising: Develops clear goals that are consistent with agreed strategies;
identifies priority activities and assignments; allocates appropriate amount of time and resources
for completing the relevant work; foresees risks and allows for contingencies when planning;
monitors and adjusts plans and actions as necessary.
KEY REQUIREMENTS
Education
 Bachelor’s degree in communications, public relations, marketing or other relate fields,
with knowledge of communication and public relations principles (a post graduate degree
is desirable)
Work experience
 At least 5 years of professional work experience in communications and/or public
relations, preferably in an international environment;
 Demonstrated analytical and writing skills including an ability to nuance and adapt
messages to culturally diverse audiences;
 Proven experience and skills in creating content and managing social media
channels(Instagram, Twitter and Facebook in particular), , and website content editing
and managing;
 Proven experience and skills in external communications and liaison and mobilisation
work with media and civil society;
 Advanced working knowledge of relevant computer software including Microsoft Word,
Excel and PowerPoint, and proficiency proficiency in video/photo editing
programmes/apps will be considered an advantage;
 Knowledge in the field of employment and labour markets will be considered an
advantage;
 More than two years of experience in designing, editing and producing publications,
reports and briefs;
 Demonstrated knowledge and skills in conceptualising, writing and selling to internal and
external audiences.
Language
 Advanced English-language writing, editing and spoken skills;
 Knowledge of other languages from the region is an asset.
LOCATION
The holder of the position will be based in Sarajevo.
APPLICATION RULES
Qualified and eligible candidates are invited to send their application containing a motivation
letter, CV highlighting relevant experience, a briefing note, a media release or other
communication material - as an explanation for the sample of work by 4 December 2019 by
17:00 Central European Time via e-mail to [email protected]. Only shortlisted candidates will be
contacted. Selection process is based on a written test and competency-based interview.
The candidate should be national of the participants of the RCC Board from South East Europe:
Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Greece, Kosovo*2
, Moldova, Montenegro,
Republic of North Macedonia, Romania, Serbia, Slovenia, Turkey.
RCC is an equal opportunity employer.
Minimalna stručna sprema:
Fakultet
Strani jezik:
engleski
Poznavanje rada na računaru:
dobro
Potrebno radno iskustvo:
pet godina