Pregledavate arhivu oglasa objavljenih na www.boljiposao.com.
Ovaj oglas je istekao 10.03.2017. i više nije aktivan.
Sadržaj oglasa prikazan je isključivo u informativne svrhe.
Trenutno aktivne oglase pogledajte na www.posao.hr.

Operations Manager

Oglas je istekao
Poslodavac:
Kategorija:
Mjesto rada:
Tarčin
Rok prijave:
10.03.2017.

O poslu

Opis radnog mjesta:
For purpose of opening our new hotel in region, TIDC d.o.o. Sarajevo is announcing 55 job vacancies for following position:

POSITION: 5.
JOB TITLE: OPERATIONS MANAGER

Reporting: General Manager
Employer: TIDC d.o.o. Sarajevo
Vacancy open: 24.02.2017.
Vacancy closes: 10.03.2017.
Degree: bachelor or higher
Experience: minimum 5 years
Place of work: Tarcin, Municipality of Hadzici, Canton Sarajevo, Bosnia and Herzegovina
Please send CV to: [email protected]
Position: 1


JOB DESCRIPTION:

Hotel operations managers oversee the entire operations of a lodging establishment. Operations include human resources, housekeeping, security, public relations, food service, sales and finances. It is the hotel operations manager's job to deal effectively with customers, bosses and staff workers while keeping the hotel running smoothly.
A hotel operations manager assistants or assign department heads to help manage the hotel. Creating a work schedule, hiring new employees, and training staff are all duties a hotel operations manager can perform.
Operation Manger should have an excellent level of commercial awareness, who can build and maintain relationships with internal and external guests. Also responsible for highlighting short/medium/long-term issues to the General Manger and to help formulate solutions.
The Operations Manager is also required to assist in the preparation of the annual budgeting and monthly forecasting processes.
Vrsta posla:
stalni radni odnos, rad na određeno vrijeme

O zaposleniku

Znanja i kvalifikacije:
RESPONSIBILITIES:
•Support and work with all Head of Departments in all aspects of running this hotel.
•Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
•Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTS feedback / RSTS feedbacks and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to GM/RGM.
•Ensure SOP implementation in all departments and check the same during routine operational checks. Consultant /GRM guidance to be taken wherever required.
•Monitor the purchase / indent / requestions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc).
•Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F & B Manager & Chef.
•Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase.
•Inspecting all departments for SOP implementation.
•Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
•Monitor the co-ordination between all departments for smooth & efficient operations.
•Assessing and reviewing customer satisfaction and service recovery process.
•Meet all dept. heads to review & train the staff to upkeep the human capital.
•Identifying staff learning needs and assisting with development
•Providing timely and constructive feedback to all direct reports as and when required either formally or informally.
•Conduct weekly / Daily meeting with marketing people for enquiry & follow up & conversion to grow up the business.
•Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organisation.
•Be on available on call 24 hours a day to resolve any urgent problems on emergencies.
•Responsible for the overall management of the operation of the hotel.
•Any other duties assigned.

PREREQUISITIES:
Excellent revenue management skills with experience of budgets, P&L's and forecasting. Working with colleagues to share skills, knowledge, resources and networks. Highly focused, have excellent communication skills, be motivated and professional in appearance and presentation.
Education: Degree or Diploma in Hospitality Management is an asset or Graduates bachelor degree and/or diploma in hotel or other related field. Computer Knowledge, MS office. Experience in Property Management Software's, Revenue Management Systems desired.
Experience: Minimum 3 to 4 years work experience in a 3 to 5 Star Hotel as a Deputy Manager, Asst. Operations Manager or Hotel Manager.
Minimalna stručna sprema:
Fakultet