Digital Trust and Safety Specialist with Polish and English (m/f)
*Please note that the position is based in Sofia, Bulgaria and we will assist you to relocate.
Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!
As a Digital Trust and Safety Specialist with Polish and English, you will:
- Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
- Take prompt and appropriate action on information that violates guidelines or poses risks
- Stay updated on internal policies to ensure accurate implementation
- Identify and analyze patterns to proactively address potential risks
We’re looking for someone with:
- High attention to detail and comfortable processing sensitive information
- Strong ability to defend decisions and provide context with logical reasoning
- Ability to identify patterns in behavior to enhance decision-making
- Strong organizational and time management skills to deal with shifting priorities
- Experience investigating fraud, spam, or other types of inappropriate information is an asset
Required qualifications:
- Fluent in Polish
- B2 or higher English language skill
In return, we will give you:
- Fully paid training and stable job with career development opportunities
- Attractive salary and additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment, support and learning
- Employee referral bonuses
- Financial support during relocation for candidates located outside of Bulgaria and 30 days of company-covered accommodation
With the provided opportunity, you'll enjoy all the benefits from our incredible TELUS Tower office in Sofia - such as top location in the city center, personal gym, relax and gaming areas, and the possibility to be part of an amazing team!
Dołącz do naszego zespołu!
Dam pracę w dynamicznym zespole obsługi klienta! Poszukujemy osób na stanowisko specjalista ds. obsługi klienta oraz sprzedawca. Oferujemy pracę w przyjaznym środowisku, gdzie obsługa klienta jest naszym priorytetem. Nasze stanowiska obejmują zarówno pracę biurową, jak i możliwość pracy zdalnej, dzięki czemu możesz wybrać model pracy najlepiej dopasowany do Twoich potrzeb.
Does it sound like the perfect job for you? Apply now!
About us:
TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more.
