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After Sales Technician (m/f)

Oglas je istekao
Mjesto rada:
Rok prijave:

O poslu

Opis radnog mjesta:
With our brands AXOR and hansgrohe, the Hansgrohe Group creates inspiring moments with water. We set the standard worldwide with cutting edge design and technology that is embedded in the DNS of all our products. This is made possible by our nearly 4,800 employees at our 55 company locations worldwide. Our values in innovation, design, quality and responsibility unites us. Welcome to the global player from Black Forest.

Due to the expansion of our team, we are looking for an enthusiastic and motivated:

After Sales Technician (m/f)

If you are a good problem-solver who enjoys interacting with others, working as a After sales technician could be your ideal choice.

Your Main Responsibilities:
-Be a technical expert on Hansgrohe products
-Provide technical support to all sales channels
-Manage customer claims: provide daily support including answering questions, analyzing problems, and quickly forming solutions
-Resolve technical issues as quickly, efficiently, and cost-effectively as possible
-Establish post sales care after installers and key stakeholders
-Advise customers and our sales teams on best practices
-Work together with our service partner network support


O zaposleniku

Znanja i kvalifikacije:
-Professional education in a technical field, preferably in plumbing (Secondary degree or higher)
-Fluent in Croatian and English language (Written and oral). Basic knowledge of Slovenian would be a plus
-Minimum 2 years of working experience in a technical sales or technical position (sanitary business experience would be a plus)
-Computer literacy in MS Office / CRM usage / SAP usage would be a plus
-Customer care skills
-Prioritizing, time management and organizational skills

Your benefits:

What can you count on after starting at Hansgrohe? On us! Since we are a reliable and secure employer, offering you individual familiarization, a modern working place and interesting add-ons. Upon qualifications and interests, we offer a personal development plan.

Do you want to be part of it? Then we look forward to receiving your application in English language, stating your earliest possible starting date and your salary expectations no later than 13.11.2023.

Please note that due to the high volume of applications, only shortlisted candidates will be contacted.