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Ovaj oglas je istekao 18.02.2016. i više nije aktivan.
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Ovaj oglas je istekao 18.02.2016. i više nije aktivan.
Sadržaj oglasa prikazan je isključivo u informativne svrhe.
Trenutno aktivne oglase pogledajte na www.posao.hr.
ICT Help Desk Technician
Oglas je istekao
Poslodavac:
Kategorija:
Mjesto rada:
Sarajevo
Rok prijave:
18.02.2016.
O poslu
Opis radnog mjesta:
OSCE oglas za posao: ICT Help Desk Technician
Under the direct supervision of the National Network Administrator, the incumbent provides efficient ICT support with a high level of user satisfaction, technical expertise, and timeliness.
Specific duties include:
1. Technical Support
• Registers incidents in the system;
• Resolves and recovers assigned incidents;
• Investigates and diagnoses incidents (including resolution where possible);
• Queries and expands existing knowledge base; • Confirms and closes resolution of incidents;
• Handles service requests;
• Tracks assigned issues until they are resolved;
• Escalates the process if necessary;
• Keeps affected users informed about progress;
• Prepares video conferencing system and equipment when requested;
Deadline for Application: 18-Feb-2016
More information: http://www.oscebih.org/documents/notice/osce_bih_notice_2016012115404005.pdf
Under the direct supervision of the National Network Administrator, the incumbent provides efficient ICT support with a high level of user satisfaction, technical expertise, and timeliness.
Specific duties include:
1. Technical Support
• Registers incidents in the system;
• Resolves and recovers assigned incidents;
• Investigates and diagnoses incidents (including resolution where possible);
• Queries and expands existing knowledge base; • Confirms and closes resolution of incidents;
• Handles service requests;
• Tracks assigned issues until they are resolved;
• Escalates the process if necessary;
• Keeps affected users informed about progress;
• Prepares video conferencing system and equipment when requested;
Deadline for Application: 18-Feb-2016
More information: http://www.oscebih.org/documents/notice/osce_bih_notice_2016012115404005.pdf
Regija:
